Terms and Conditions

Welcome to Renzial. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Renzial

Renzial is an online store specializing in high-quality refrigeration products. We currently offer the following product categories:

• Refrigerators
• Bottom Freezer Refrigerators

We are committed to providing premium-quality products and excellent customer service to every customer.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products and Availability

All products displayed on our website are subject to availability. We reserve the right to discontinue, modify, or limit the quantity of any product without prior notice. While we make every effort to display accurate product descriptions, specifications, and images, minor variations may occur.

4. Pricing

All prices displayed on the website are listed in the applicable currency and may be updated without prior notice. While we strive for accuracy, Renzial reserves the right to correct pricing errors, cancel affected orders, and issue appropriate refunds when necessary.

5. Orders

After placing an order, you will receive an order confirmation email. Acceptance of your order occurs only after your order has been reviewed, processed, and shipped. We reserve the right to refuse or cancel any order due to product availability, pricing errors, suspected fraud, or other legitimate reasons.

6. Payment

We accept secure online payments through approved payment methods available at checkout. By submitting your payment information, you confirm that you are authorized to use the selected payment method.

7. Shipping and Delivery

Orders are processed during our business hours:

Monday – Friday: 9:00 AM – 7:00 PM (USA Time)

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control. Renzial is not responsible for delays caused by shipping carriers.

8. Return and Refund Policy

Customer satisfaction is important to Renzial.

• We offer free returns within 14 days of receiving your order.
• Returned items must be unused, in their original condition, and include the original packaging and accessories.
• Once your returned product has been received and inspected, your refund will be processed within 3 business days.
• Refunds will be issued to the original payment method used for the purchase.

Certain products may not qualify for return if they have been damaged through misuse or improper handling.

9. Warranty

Renzial stands behind the quality of every product we sell. Warranty coverage, where applicable, is provided according to the warranty information supplied with each product. Warranty claims may require proof of purchase.

10. Intellectual Property

All content on the Renzial website, including text, graphics, images, logos, product descriptions, icons, and website design, is the property of Renzial or its licensors and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, or distribution is prohibited.

11. User Responsibilities

By using our website, you agree that you will not:

• Violate any applicable laws or regulations.
• Use the website for fraudulent or unlawful purposes.
• Attempt to interfere with the security or operation of the website.
• Upload malicious software or harmful code.
• Misrepresent your identity or provide false information.

12. Limitation of Liability

To the fullest extent permitted by law, Renzial shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

Renzial reserves the right to modify these Terms and Conditions at any time without prior notice. Updated versions will become effective immediately upon publication on our website. Continued use of the website constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Renzial

Email: support@renzial.shop

Phone: +1 573 348 5706

Address: 207 Gandy Ave, Dunning, NE 68833, United States

Customer Support Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)