Payment Policy

Welcome to Renzial. This Payment Policy explains the payment methods we accept, how payments are processed, and other important information related to purchases made through our online store.

Accepted Payment Methods

Renzial offers secure and convenient payment options. We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover Network
• Major Credit Cards
• Major Debit Cards

All payments are processed through secure and encrypted payment gateways to help protect your financial information.

Payment Processing

• Payment is required in full at the time your order is placed.
• Once your payment has been successfully authorized, you will receive an order confirmation email.
• Orders are processed only after payment has been verified.

If payment authorization fails, your order will not be processed until a valid payment method is provided.

Pricing

• All prices displayed on the Renzial website are shown in the applicable currency.
• Prices may change without prior notice.
• We make every effort to ensure accurate pricing; however, if a pricing error occurs, we reserve the right to cancel or adjust the order after notifying the customer.

Taxes

Applicable sales taxes or other required charges will be calculated during checkout based on the shipping destination and applicable laws.

Payment Security

Renzial takes the security of your payment information seriously. We use industry-standard encryption technology and secure payment processors to protect your financial data. We do not store your complete credit or debit card information on our servers.

Order Verification

To protect against fraud, Renzial reserves the right to verify payment information before processing an order. Additional verification may be required if unusual activity or discrepancies are detected.

Failed or Declined Payments

A payment may be declined for several reasons, including:

• Insufficient funds.
• Incorrect payment details.
• Expired payment card.
• Bank authorization issues.
• Security verification failure.

If your payment is declined, please contact your bank or card issuer before attempting your purchase again.

Refunds

Renzial offers free returns within 14 days of delivery.

• Once your returned item has been received and approved, your refund will be processed within 3 business days.
• Refunds will be issued to the original payment method used for the purchase.
• Depending on your financial institution, it may take additional time for the refunded amount to appear in your account.

Billing Information

Customers are responsible for providing accurate and complete billing information during checkout. Incorrect billing information may delay order processing or result in order cancellation.

Order Processing Hours

Our order processing and customer support hours are:

Monday – Friday

9:00 AM – 7:00 PM (USA Time)

Orders placed outside business hours, on weekends, or on holidays will be processed on the next business day.

Contact Us

If you have any questions regarding this Payment Policy or need assistance with your payment, please contact us:

Renzial

Email: support@renzial.shop

Phone: +1 573 348 5706

Address: 207 Gandy Ave, Dunning, NE 68833, United States

Customer Support Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)